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Drugs and Alcohol

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  • Take the Alcohol Quiz

    EAP Navigator

    Nearly 14 million people in the United States -- 1 in every 13 adults -- abuse alcohol or are alcoholic. How much do you know about alcohol use and abuse? Find out by taking this quiz, based on information from the National Institute on Alcohol Abuse and Alcoholism.More Info
  • Figure on These Factors When Drinking Alcohol

    EAP Navigator

    Read about the factors that can help you keep a confident check on your blood-alcohol content.More Info
  • Tobacco Cessation World Quit Day

    Flashmail

    If you have tried to quit smoking, you know how hard it can be. It is hard because nicotine is a very addictive drug. For some people, it can be as addictive as heroin or cocaine.

    More Info
  • Get the Facts on Alcohol Use

    Drugs and Alcohol

    For many people, the facts about alcoholism are not clear. What is alcoholism, exactly? How does it differ from alcohol abuse? When should a person seek help for a problem related to his or her drinking?
    More Info
  • Signs of Alcohol and Drug Addiction

    EAP Navigator

    Learn about the symptoms of substance abuse and how the EAP can help you if you feel you or a loved one has a problem with alcohol and drug addiction. More Info
  • Be a Quitter

    Flashmail

    The American Cancer Society has scheduled the Great American Smokeout (GASO) for November 20, 2008, to encourage smokers to quit for a day in the hope they may quit for good.More Info
  • Prescription Drug Abuse and Misuse

    Read about information on prescription drug abuse and how your EAP can help the addicted person and their families.More Info
  • Get the Facts on Methamphetamines

    Drugs and Alcohol

    Methamphetamine is a powerfully addictive stimulant that dramatically affects the central nervous system. The drug is made easily in clandestine laboratories with relatively inexpensive over-the-counter ingredients.
    More Info
  • Alcohol Abuse: Deciding to Get Help

    Drugs and Alcohol

    How can you tell whether you, or someone close to you, may have a drinking problem? Answering the following four questions can help you find out. (To help remember these questions, note that the first letter of a key word in each of the four questions spells "CAGE.")
    More Info

Get Started

We're Here to Help

If you're a Canopy member you can get help right away by signing into EAP Member Site...

Member Log In:  EAP Member Site


Or contact us directly...

Call:  800-433-2320Text:  503-850-7721
Email:  info@canopywell.com
 
 

Learn More

Frequently Asked Questions

How will the EAP help?

Often life has so many stressors and problems we don't know where to start.

The EAP counselor can sit down with you and help:

• Identify and define stressors and problems
• Prioritize concerns in terms of immediacy and severity
• Develop an action plan and problem–solve
• Help facilitate referrals as needed
• Identify resources within your community
• Provide support and motivation

Our EAP counselors are experts in human behavior change who join with you to help reach your goals.

We all have histories leading to our current situation. As history cannot be changed our EAP professionals focus on making changes in the present for a better tomorrow.

Canopy's 24–hour everyday Crisis Line is staffed by experienced crisis counselors. You can access help by dialing 800–433–2320. Our counselors will assist you in handling the immediate crisis and make plans for follow–up assistance.

The Line is our general mental health information service that allows you to speak with a counselor. It is interactive allowing you to ask for clarifications or more information to your questions and allows us to tailor responses to your special concerns.

Can you select your counselor?

Yes. If you have a specific counselor you wish to see, you may request that person.

Want to change counselors?

Call us back and explain your concern. We will attempt to schedule an appointment with another counselor who better meets your needs.

What happens during the first session?

You should be prepared to give the counselor some background information at this session. This assists your counselor in placing your concern in context and both of you in formulating an action plan. Many people find it helpful to prepare a written list of things they wish to discuss at each session.

How do I know when I need to use the EAP?

• You've tried various solutions, and none seem to work.
• The situation is affecting your work and your relationship with others.
• You are preoccupied with the problem.
• You know something is wrong, but you can't seem to identify the nature of the problem.
• You are having physical signs of stress including headaches, upset stomach, insomnia, etc.
• You need an objective point of view about a problem.

How do I access the EAP?

Call our toll free 1–800–433–2320 number anytime.

For a life–threatening situation, you will receive help immediately. For other situations, you will be offered an appointment with one of our EAP professionals within 48 hours of your call. All of our EAP professionals have a variety of times available for scheduling, including evening hours.

A courteous and caring EAP staff member will answer and help by answering questions, listening, or setting up an office appointment.

We will ask you:

• Your name
• Are you the employee or dependent
• If you are a dependent, who is the employee
• Name of the company with the EAP
• Where do you live (city and state)
• A 1–2 word description of the problem (i.e. marital, stress, anger, parenting)
• We will take some basic demographic information
• We will then connect you with an EAP professional
• Canopy will immediately contact the counselor and give your name and contact number. The counselor will call and set up a time and date for the first appointment.

What can I expect during my first visit?

We suggest that you arrive for your appointment about 15 minutes earlier than the scheduled time. This allows you to complete required paperwork and save your time for the visit itself. The EAP professional will discuss confidentially limits, and their policies and procedures for such things as scheduling and telephone calls. They will then ask you about your home or workplace concern. They will conduct a brief social history including drug/alcohol use, legal problems, education, and current stressors.

Feel free to ask questions of the EAP professional including: education, background and training; how do they work with clients; how often do they see clients; how much experience do they have working with your particular concern; do they use homework, etc.

Our EAP Professionals:

• Are licensed in the state(s) in which they practice
• Have a minimum of a masters degree in psychology, counseling, social work, mental health nurse practitioner, marriage and family counseling
• Have a minimum of fours years post–masters experience in their chosen field
• Have experience and understanding of the EAP
• Are familiar with resources available within their communities
• Are located throughout the United States
• Practice brief solution–focused counseling
• Make referrals based on needs, insurance coverage, financial considerations and best practice standards

What is the difference between a Self–Referral and a Supervisor Referral?

A Self–Referral is when you contact the EAP on your own. When this occurs, no one else knows about your contact. Most EAP contacts are Self–Referrals.

A Supervisor Referral may occur when an employee demonstrates a pattern of declining job performance or has been involved in a serious job incident.

Participation in the EAP is still voluntary.

The EAP Counselor will report back to the supervisor only the following information (unless otherwise requested by the client):

• Whether the appointment was kept
• Whether or not any recommendations were made
• Whether or not the employee has followed recommendations to completion

No specific information about the individual case is discussed with the supervisor.

Sometimes a supervisor may recommend that an employee make a self–referral. This situation is not the same as a direct Management or Supervisor Referral and does not follow the procedures outlined above for a Supervisor Referral.

Get Started

We're Here to Help

If you're a Canopy member you can get help right away by signing into EAP Member Site...

 Member Log In:  EAP Member Site


Or contact us directly...

 Call:  800-433-2320 Text:  503-850-7721
 Email:  info@canopywell.com
 
 

Employee Assistance Program Confidentiality

The service is confidential. No information will be released without the client's written permission.

If you use EAP services, no one at work will know unless you tell them yourself.

If a family member uses the EAP, would the employee find out?
Not unless the person tells you. The privacy and confidentially of family members is just as important as the confidentially of the covered employee. In the case of children, many states allow adolescents to obtain healthcare services legally without the consent of the parents. (The age at which this is possible varies.) For younger children, parents must be included in the assessment and referral process, and would quite naturally know about this use of the EAP.

Canopy provides periodic reports to your employer giving the number of employee and dependents who utilized services by month, general types of problems, number of hours used. Information is reported in a combined format and de–identified. Canopy will not report user information that may identify the client.

Your use of the EAP is confidential. Without your express written permission, no one will know, except in these rare circumstances:

• The abuse or neglect of minor children will be reported to child protective service authorities.
• The abuse or neglect of elderly persons will be reported.
• When there is an immediate danger of harm to self or others
• Under subpoena or court order.
• Note: If you sign a workers compensation claim, you are giving ”blanket permission” to release any and all mental and health records. We will to contact you before we release records.

Resources

Title

Alcohol and Drug Addiction

EAP Navigator

Learn about the signs of substance abuse.

Signs of Alcohol and Drug Addiction

EAP Navigator

Learn about the symptoms of substance abuse and how the EAP can help you if you feel you or a loved one has a problem with alcohol and drug addiction.

Substance Abuse Awareness

Canopy Employee Assistance Program (EAP) offers confidential services related to drug and alcohol addiction.

Safe Driving: Canopy Will Reimburse for a Taxi/Share Ride

Canopy aims to deter individuals from driving impaired and will reimburse for a Taxi/Share ride during the month of December.

Recognize the Patterns of Alcoholism

EAP Navigator

Read about how to recognize the patterns of alcohol and how to get help.

Prescription Drug Abuse and Misuse

Read about information on prescription drug abuse and how your EAP can help the addicted person and their families.

Is Addiction Impacting Your Life?

Your Employee Assistant Program (EAP) is available to offer completely confidential help

Figure on These Factors When Drinking Alcohol

EAP Navigator

Read about the factors that can help you keep a confident check on your blood-alcohol content.

Helping the Body and Mind Recover from a Chemical Dependency

EAP Navigator

When you restore your physical and mental self, you will get more of your life back, chemical-free. Read on for information on how you or a loved one can make a full recovery.

Take the Alcohol Quiz

EAP Navigator

Nearly 14 million people in the United States -- 1 in every 13 adults -- abuse alcohol or are alcoholic. How much do you know about alcohol use and abuse? Find out by taking this quiz, based on information from the National Institute on Alcohol Abuse and Alcoholism.
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